Support Services & Organizations

This page is an archive. Its content may no longer be accurate and was last updated on the original publication date. It is intended for reference and as a historical record only. For hep C questions, call Help4Hep BC at 1-888-411-7578.

SUPPORT BC/YUKON

Abbotsford: Positive Living Fraser Valley. Hep C support, Drop-in centre #108-32883 S. Fraser Way, M-F 10:30 AM-4:30PM. Info, support worker, rides to appointments in surrounding areas. Contact 604-854-1101 or plfvcentre@plfv.org

AIDS Vancouver Island (AVI). The following groups provide info, harm reduction, support, education and more:

  • Campbell River: Positive Wellness program and counseling, harm reduction, needle exchange, advocacy. 1371 C – Cedar St. Contact wingert@avi.org 250-830-0787 TOLL FREE: 1-877-650-8787
  • Comox Valley Harm reduction, counselling, advocacy. 355 6th, Courtenay. Contact Sarah sullivan@avi.org 250-338-7400  TOLL FREE: 1-877-311-7400
  • Nanaimo AVI Health Centre. Counseling, advocacy. NEW: 102-55 Victoria Rd Contact latour@avi.org  250-754-9111 TOLL FREE: 1-888-530-2437
  • Victoria Access Health Centre, Tuesday lunch, disability applications, peer training. Support group Tues 12:30-1:30 PM, 713 Johnson St., 3rd floor, 250-384-2366, ext 3112 teal@avi.org .

ANKORS Hepatitis C Project. Hep C Info, support for prevention, testing, treatment and living well with Hep C:

  • Boundary, Nelson, West Kootenay Women’s gathering monthly. 101 Baker St, Nelson. Contact Chloe. 1-800-421-2437 250-505-5506 ankorshepc@ankors.bc.ca
  • East Kootenay 209 16th Ave N, Cranbrook, Contact Michelle 250-426-3383 1-800-421-2437 ankorshcv@gmail.com

ASK Wellness Centre.

  • Kamloops, chronic illness health navigation/support. 433 Tranquille Road. Contact Kira or Larry.  info@askwellness.ca 250-376-7558 TOLL FREE 1-800-661-7541
  • Merritt, Health, housing & counseling. 2196 Quilchena Avenue, PO Box 697, Merritt, BC V1K 1B8. 250-315-0098 (TOLL FREE 1-800-661-7541) askwellness.ca 

Campbell River:

  • AVI Positive Wellness program and counseling, harm reduction, needle exchange, and advocacy. 1371 C – Cedar St. Contact wingert@avi.org 250-830-0787 TOLL FREE: 1-877-650-8787
  • North Island Liver (also see “Positive Wellness North Island” entry) Treatment/pre- & post-treatment support group 1st & 3rd Thu monthly 10-12 noon, Discovery Room, Sunshine Wellness Centre, Campbell River Hospital. Contact crombie@viha.ca at  250-850-2620

Castlegar / Nelson:

  • ANKORS Boundary, Nelson, West Kootenay Women’s gathering monthly. 101 Baker St, Nelson. Contact Chloe. 1-800-421-2437 250-505-5506 ankorshepc@ankors.bc.ca
  • HepCBC Confidential Support/Info Contact Robin 250-304-9033. eor@shaw.ca or 250-595-3892.

Chilliwack PCRS Hep C Prevention, harm reduction.  45904 Victoria Avenue, Chilliwack. Contact Kim Lloyd 604-798-1416. lbirdsall@pcrs.ca  www.pcrs.ca

Chinese (中国语文) or Hepatitis B support through HepCBC, TOLL-FREE 1-844-268-2118 or 604-259-0500. For Chinese, please give your phone number in English, your name, and say “Chinese”. Within a day, someone will phone you who speaks Chinese.

Comox Valley: See Courtenay / Comox Valley

Courtenay / Comox Valley:

  • AVI Harm reduction, counselling, advocacy. 355 6th, Courtenay. Contact sarah.sullivan@avi.org  1-250-338-7400 TOLL FREE: 1-877-311-7400
  • HepCBC Confidential Peer Support and Education. Contact Del 250-703-0231 or 250-595-3892.
  • North Island Liver (also see “Positive Wellness” entry): 2nd Fri monthly 1PM, Drop-in, Comox Valley Nursing Centre (nurse).  250-850-2605 TOLL FREE: 1-877-215-7005

Cowichan Valley: HCV Support Contact Leah 250-748-3432 r-l-attig@shaw.ca

Cranbrook: ANKORS East Kootenay 209 16th Ave N, Cranbrook, Contact Michelle, ankorshcv@gmail.com  250-426-3383

Dawson Creek: Positive Living North satellite office, Nawican Friendship Centre. 1320 – 102 Ave. 250-782-5202 http://positivelivingnorth.org

Delta / Richmond: HepCBC Confidential Peer Support and Education. Contact Cheryl 604-259-0500.

Fraser Valley: See Surrey / Fraser Valley

Haida Gwaii support. Contact Wendy wendy@wendyswellness.ca

Help4HepBC Hepatitis C Peer-to-Peer Helpline. Accurate information. Meaningful help. Free of charge and confidential. TOLL FREE: 1-888-411-7578. Service of Pacific Hepatitis C Network www.pacifichepc.org

Hepatitis B or CHINESE (中国语文) support through HepCBC, TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Chinese, please give your phone number in English, your name, and say “Chinese”. Soon someone will phone you who speaks Chinese.

Hepatitis B or HINDI (हिंदी) support through HepCBC, TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Hindi, please give your phone number in English, your name, and say “Hindi”. Soon someone will phone you who speaks Hindi.

Hepatitis B or PUNJABI (ਪੰਜਾਬੀ) support through HepCBC, TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Punjabi, please give your phone number in English, your name, and say “Punjabi”. Soon someone will phone you who speaks Punjabi.

HepCBC Hepatitis C Education & Prevention Society: www.hepcbc.bchep.org (see ‘Contact Us’ page for email peer support through website form). Phone peer support through:

— TOLL FREE LINE to reach ANYONE at HepCBC: 1-844-268-2118.
— PRISON support TOLL-FREE 1-844-268-2118  (press ‘1’) OR DIRECT-DIAL 604-210-2901.
— CHINESE (中国语文) or Hep B support TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Chinese, please give your phone number in English, your name, and say “Chinese”. Within a day, someone will phone you who speaks Chinese.
— HINDI (हिंदी) or Hep B support TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Hindi, please give your phone number in English, your name, and say “Hindi”. Within a day, someone will phone you who speaks Hindi.
— PUNJABI (ਪੰਜਾਬੀ) or Hep B support TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Punjabi, please give your phone number in English, your name, and say “Punjabi”. Within a day, someone will phone you who speaks Punjabi.
— Hep C PEER support TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. 
— Local Support, see Castlegar, Courtenay, Delta, Fraser Valley, Nelson/Castlegar, Richmond, and Surrey.

HINDI (हिंदी) or Hep B support TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Hindi, please give your phone number in English, your name, and say “Hindi”. Within a day, someone will phone you who speaks Hindi.

Kamloops: 

  • ASK Wellness Centre. Chronic illness health navigation/support. 433 Tranquille Road. Contact Kira or Larry.  info@askwellness.ca 250-376-7558 TOLL FREE 1-800-661-7541 http://www.askwellness.ca
  • Interior Indian Friendship Society Hep C support group, 2ndand 4th Wed monthly, 10-1 PM, 125 Palm St. Kamloops. Contact Cherri 250-376-1296 Fax 250-376-2275

Kelowna:

  • Hepkop: Phone support, meeting info. Contact Lisa 1-866-637-5144  ljmortell@shaw.ca
  • Kelowna Outreach Urban Health Centre, 455 Leon Ave., schrank@interiorhealth.ca, 250-868-2230.
  • Ki-Lo-Na Friendship Society kfs.bc.ca 250-763-4905, ext. 211
  • Living Positive Resource Centre, Okanagan 168 Asher Rd., Contact Sheila Kerr. 778-753-5830 or Toll Free 1-800-616-2437

Lookout Society /Positive Haven Info, harm reduction, support, drop in, clinic.  10697 135A St. Surrey. Contact surrey.hascoord@lookoutsociety.ca  604-588-9004.

Merritt: ASK Wellness Centre. Health, housing & counseling. 2196 Quilchena Avenue, PO Box 697, Merritt, BC V1K 1B8.  250-315-0098 (TOLL FREE 1-800-661-7541) www.askwellness.ca  

Nanaimo:

  • AVI Health Centre. Counseling, advocacy. NEW: 102-55 Victoria Rd. Contact latour@avi.org  250-754-9111  TOLL FREE: 1-888-530-2437
  • Central Island Hepatitis Service: Nurses & doctors available for info, support, treatment. Clinic located in Nanaimo. Doctor or self-referral. Contact 1-855-740-2607, hughes@viha.ca or shelby.munk@viha.ca

Nelson / Castlegar:

  • ANKORS Boundary, Nelson, West Kootenay Women’s gathering monthly. 101 Baker St, Nelson. Contact Chloe. TOLL FREE 1-800-421-2437 250-505-5506 ankorshepc@ankors.bc.ca .
  • HepCBC Confidential Support/Info Contact Robin 250-304-9033. eor@shaw.ca or 250-595-3892.

New Westminster:  Stride with Purpose (Purpose Society) “Hep C” Support Group 1st & 3rd Wed monthly 1-2:30pm Refreshments. Contact: Stride Workers 604-526-2522, mail@purposesociety.org

Pacific Hepatitis C Network Help4HepBC Hepatitis C Peer-to-Peer Helpline. Accurate information. Meaningful help. Free of charge and confidential. TOLL FREE: 1-888-411-7578.

Penticton & District Community Resources Society, Harm Reduction Program, Meetings every 2nd Tues, 12:30-1:30 PM. 330 Ellis Street. Contact Melanie: 250-488-1376 or    250-492-5814

Positive Haven / Lookout Society Info, harm reduction, support, drop in, clinic.  10697 135A St. Surrey. Contact surrey.hascoord@lookoutsociety.ca  604-588-9004.

Positive Living Fraser Valley (Abbotsford) Hep C support, Drop-in centre #108-32883 S. Fraser Way, M-F 10:30 AM-4:30PM. Info, support worker, rides to appointments in surrounding areas. Contact 604-854-1101 or plfvcentre@plfv.org

Positive Living North www.positivelivingnorth.org

  • Prince George Main, #1-1563 Second Ave. 250-562-1172, Toll Free 1-888-438-2437
  • Prince George Cultural Drop-in Centre, the ‘FIRE PIT’ 1120 Third Ave. 250-563-6113
  • Smithers 3862-F Broadway Ave. (Box 4368) 250-877-0042. Toll Free (BC only) 1-866-877-0042
  • Dawson Creek satellite office, Nawican Friendship Centre. 1320 – 102 Ave. 250-782-5202

Positive Wellness North Island-North Island Liver Service Info, support, treatment/pre-post treatment groups. Doctor or self-referral. 1-877-215-7005 250-850-2605.

  • Courtenay: 2nd Fri monthly 1PM, Drop-in, Comox Valley Nursing Centre (nurse)
  • Campbell River: Treatment/pre- & post-treatment support group 1st & 3rd Thu monthly 10-12 noon, Discovery Room, Sunshine Wellness Centre, Campbell River Hospital. Jody Crombie at 850-2620, jody.crombie@viha.ca

Powell River: Hepatology Service Powell River Community Health, 3rd Floor–5000 Joyce Ave. Contact Melinda 604-485-3310 Melinda.herceg@vch.ca 

Prince George:

  • Positive Living North Main office, #1-1563 Second Ave. 250-562-1172, Toll Free 1-888-438-2437 positivelivingnorth.org
  • Positive Living North Cultural Drop-in Centre, the ‘FIRE PIT’ 1120 Third Ave. 250-563-6113 positivelivingnorth.org

PUNJABI (ਪੰਜਾਬੀ) or Hepatitis B support through HepCBC, TOLL-FREE 1-844-268-2118 OR DIRECT-DIAL 604-259-0500. For Punjabi, please give your phone number in English, your name, and say “Punjabi”. Within a day, someone will phone you who speaks Punjabi.

Richmond / Delta: HepCBC Confidential Peer Support and Education. Contact Cheryl 604-259-0500.

Sechelt: See “Sunshine Coast”

Smithers: Positive Living North. 3862-F Broadway Ave. (Box 4368) 250-877-0042. Toll Free (BC only) 1-866-877-0042 http://positivelivingnorth.org

Sunshine Coast / Sechelt Healthy Livers Support Group Information/resources Contact Catriona 604-886-5613 catriona.hardwick@vch.ca or Brent 604-740-9042 brent.fitzsimmons@vch.ca

Surrey / Fraser Valley

  • HepCBC Confidential Peer Support/Info: Contact Joan 604-576-2022 (any day, 9 am-10 pm) or 604-259-0500
  • Lookout Society/Positive Haven. Info, harm reduction, support, drop in, clinic. 10697 135A St. Surrey. Contact hascoord@lookoutsociety.ca 604-588-9004.

Vancouver:

  • Downtown Community Health Centre Hep C Support group. 569 Powell St., Vancouver. 604-255-3151. Phone for eligibility and hours.
  • Help4HepBC Hepatitis C Peer-to-Peer Helpline. Accurate information. Meaningful help. Free of charge and confidential. TOLL FREE: 1-888-411-7578. Service of Pacific Hepatitis C Network, pacifichepc.org
  • HepCBC Confidential Support/Info through trained HepCBC peers: 604-259-0500 OR TOLL FREE: 1-844-268-2118. Email peer support also available. See “Contact Us” page at hepcbc.bchep.org
  • Lu’Ma Native Medical Centre, “Providing Culturally Safe Healthcare” by First Nations physicians, 2970 Nanaimo Street, lnhs.ca/luma-medical-centre/ 604-558-8822.
  • Pender Community Health Centre Hep C Support group. 59 West Pender, Vancouver. 604-669-9181. Phone for eligibility and hours.
  • Ravensong Community Health Centre Hep C Support group. 2450 Ontario St., Vancouver. 604-709-6400. Phone for eligibility and hours.
  • VANDU (Vancouver Area Network of Drug Users). 380 E Hastings St. 7 days/week, 10am – 10 pm Contact 604-683-6061 vandu@vandu.org vandu.org
  • VIDC (Vancouver Infectious Disease Centre) HCV Support Group 9:30AM-12PM Every Friday 200-1200 Burrard St., Vancouver. Contact 604-642-6429 info@vidc.ca
  • YouthCO HIV and Hep C Society of BC. Call for appts or drop in M-F 10-6. 205-568 Seymour St, 604-688-1441, TOLL FREE: 1-855-YOUTHCO Stewart info@youthco.org,  youthco.org

VANDU (Vancouver Area Network of Drug Users). 380 E Hastings St. M-F 10-4 Contact 604-683-6061 vandu@vandu.org www.vandu.org

Vernon: ‘Telephone buddy.’  M-F 10-6 Contact Peter, pvanbo@gmail.com Tel. 250-309-1358.

Victoria:

  • AVI Access Health Centre, Tuesday lunch, disability applications, peer training. Support group Tues 12:30-1:30 PM, 713 Johnson St., 3rd floor. Contact teal@avi.org 250-384-2366, ext 3112.
  • CoolAid Community Health Centre, Victoria. Meetings each Wed 10 AM and Thu 1:30 PM. 713 Johnson St. Support for all stages of treatment (deciding, during, after). Contact Roz rmilne@coolaid.org for treatment or group info.
  • HepCBC Confidential Support/Info through trained HepCBC peers: 250-595-3892 or TOLL FREE: 1-844-268-2118. Email peer support also available. See “Contact Us” page at hepcbc.bchep.org/contact-us/
  • SOLID (Society of Living Illicit Drugusers), 1139 Yates Street | 250-298-9497 | solidinfo@shawbiz.ca Have 3 different support groups: Hep C Women’s Group – 2nd and 4th Monday of the month (1 -2 pm), Night-Owl Drop-in – 2nd and 4th Friday night of the month (10pm – midnight), and Indigenous Women’s Action Group – every Tuesday (3 – 4 pm). See: solidvictoria.org/who-we-are/
  • Vancouver Island PWA Society, #101 – 1139 Yates Street. TOLL FREE 10877-382-7927. 250-382-7927. support@vpwas.org  Several different groups and types of support available are described at http://vpwas.com/programs/

Whitehorse, Yukon—Blood Ties Four Directions Contact 867-633-2437 admin@bloodties.ca

 

OTHER PROVINCES

ONTARIO:

Barrie Hepatitis Support Contact Jeanie for info/appointment  jeanievilleneuve@hotmail.com

Hamilton Hepatitis C Support Group 1st Thurs. monthly, 6-7 PM, Hamilton Urban Core Community Health Centre, 71 Rebecca St, Hamilton. Contact Maciej Kowalski, Health Promoter 905-522-3233 mkowalski@hucchc.com

Hep C Team, AIDS Committee of North Bay & Area. Education, outreach, treatment, individual & group support, harm reduction, needle exchange. 269 Main St. W, Suite 201, North Bay. Contact 705-497-3560, 1-800-387-3701 or hepccommcoord@gmail.com, www.aidsnorthbay.com

Hepatitis C Network of Windsor & Essex County Last Thurs. monthly, 7 PM, Teen Health Centre-Street Health Program Office, 711 Pelissier St., Suite 4, Windsor. Contact Andrea Monkman 519-967-0490 or  hepcnetwork@gmail.com http://hepcnetwork.net

Kingston Hep C Info HIV/AIDS Regional Service. Contact 613-545-3698, 1-800-565-2209 hars@kingston.net www.hars.ca

London Hepatitis Hep C Support 186 King St, London. For those infected as well as affected by Hep C. Contact: 519-434-1601, 1-866-920-1601 www.hivaidsconnection.com

Niagara Health System – Hepatitis C Care Clinic (HCCC) Clinics: 

New Port Centre-Port Colborne, 4 Adams Street – St Catharines, Niagara Falls Hospital. Education, counseling, individual/group support, treatment, outreach, and harm reduction. Contact 905-378-4647 ext 32554 and HCCC@niagarahealth.on.ca  www.niagarahealth.on.ca/services/hepatitis-c-care

Oshawa Community Health Centre Hepatitis C Team  Drop-in, lunch provided each Thurs. 12-1 PM, 79 McMillan St. www.ochc.ca Contact 1-855-808-6242

Owen Sound Info, support. Contact Debby Minielly dminielly@publichealthgreybruce.on.ca 1-800-263-3456 Ext. 1257, 519-376-9420 Ext. 1257, www.publichealthgreybruce.on.ca

Peel Region (Brampton, Mississauga, Caledon) 905-799-7700 healthlinepeel@peelregion.ca

St. Catharines Contact Joe 905- 682-6194

Toronto CLF “Living with Liver Disease” group 1st Mon. monthly Oct.—June, 7:30 PM, North York Civic Centre, 5100 Yonge Street. Contact Billie 416-491-3353, ext. 4932 or 1-800-563-5483 ext. 4932.bpotkonjak@liver.ca www.liver.ca

Thunder Bay Hep C support. Contact Sarah Tycholiz 807-345-1516 (or for 807 area only 1-800-488-5840)

Unified Networkers of Drug Users Nationally undun@sympatico.ca

York Region Hepatitis C Education Group 3rd Wed. monthly, 7:30 PM, York Region Health Services, 4261 Hwy 7 East, B6-9, Unionville. Contact  905-940-1333, 1-800-361-5653 info@hepcyorkregion.org www.hepcyorkregion.org

 

QUEBEC:

Quebec City Region: Contact Renée Daurio 418-836-2307 reneedaurio@hotmail.com

Montreal: CAPAHC support group meetings  3rd Thurs. monthly 6-8PM, 032-2065, rue Parthenais, Montreal. Contact 514-521-0444 or 1-866-522-0444

 

ATLANTIC PROVINCES

Hepatitis Outreach Society of NS. Info and support line  for the entire province. Call 1-800-521-0572, 902-420-1767 Online Peer Support: info@hepns.ca   www.hepns.ca

 

PRAIRIE PROVINCES:

Alberta:

  • Calgary Hep C support group  meets 1st & 3rd Wed. monthly, 11:45am-1pm, CUPS 1001-10th Ave, SW. Contact Lynda 403-991-1930 www.cupscalgary.com lyndaw@cupscalgary.com
  • Medicine Hat, AB Hep C Support Group 1st & 3rd Wed. monthly, 6:30 PM, HIV/AIDS Network of S.E AB Assoc, 550 Allowance Ave.  Contact 403-527-7099  bettyc2@hivnetwork.ca

Manitoba:

  • Manitoba Hepatitis C phone and email support and outreach. Contact Kirk at info@mbhepc.org. Direct line: 1-204-231-1437
  • Manitoba CLF each Thu 1:30-3. 375 York Avenue, Suite 210, Winnipeg, Contact Bianca 204-831-6231    bpengelly@liver.ca